We also hold worldwide registration with the Information
Commissioner’s Office for the purpose of processing
A copy of the
above documents can be provided upon request.
For your protection, at all times we retain Professional
Indemnity Insurance. Our current insurers are Hiscox Ltd.
We are happy to provide you with a copy of our insurance
certificate if required.
All file information is retained and all documents produced
through our encrypted case management system.
Hard copy documents are retained in locked environment and
ultimately files are securely destroyed .
Instructions are carried out in accordance with current
legislation and in particular with all aspects and principles
of both the Data Protection Act 2018 and the General Data
Protection Regulation 2018.
Before accepting instructions, the Company will always
satisfy itself that the client has a legitimate and lawful
The Company will ensure that data is only processed proportionately
and fairly for the legitimate purpose of which it was intended
and will only be retained for a reasonable period until
that purpose is either exhausted or fulfilled.
We take our
responsibilty to safeguard personal information very
seriously and consequently we ensure that all data
is securely stored by way of the Company’s remote
access cloud based case mangement system. That facility
is password encrpyted and is only accessible to authorised
members of staff.
All instructions are acknowledged by e-mail immediately
Unless otherwise directed by the client, we aim to submit
a detailed report of our findings within 5 – 10 working
days. At all times, we will endeavour to provide full and
detailed particulars of our findings, conveyed in a fair,
relevant and unbiased fashion.
In the event that a matter becomes unexpectedly protracted,
we will nevertheless submit regular e-mail interim reports
to keep you updated of any developments.
For more pressing assignments, both enquiries and the frequency
of reporting can be tailored to the client’s precise
Equality & Diversity