We hold an indefinite, all categories Consumer Credit Licence
issued by the Financial Conduct Authority.
We also hold worldwide registration with the Information
Commissioner’s Office for the purpose of processing
A copy of the
above documents can be provided upon request.
For your protection, at all times we retain Professional
Indemnity Insurance. Our current insurers are Hiscox Ltd.
We are happy to provide you with a copy of our insurance
certificate if required.
All file information is retained and all documents produced
through our encrypted case management system.
Hard copy documents are retained in locked environment and
ultimately files are securely destroyed .
All instructions are undertaken strictly in accordance with
the principles of the Data Protection Act 1998.
This Firm always maintains both its own Anti Bribery and
Data Protection Policies as well . Copies of these documents
can be provided upon request.
We also retain
the services of a DPA consultant in order to ensure that
we continue to adhere to all compliance requirements.
All instructions are acknowledged by e-mail immediately
Unless otherwise directed by the client, we aim to submit
a detailed report of our findings within 5 – 10 working
days. At all times, we will endeavour to provide full and
detailed particulars of our findings, conveyed in a fair,
relevant and unbiased fashion.
In the event that a matter becomes unexpectedly protracted,
we will nevertheless submit regular e-mail interim reports
to keep you updated of any developments.
For more pressing assignments, both enquiries and the frequency
of reporting can be tailored to the client’s precise