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Why Choose Us?

Licences:

We hold an indefinite, all categories Consumer Credit Licence issued by the Financial Conduct Authority.

We also hold worldwide registration with the Information Commissioner’s Office for the purpose of processing information.

A copy of the above documents can be provided upon request.

Insurance:

For your protection, at all times we retain Professional Indemnity Insurance. Our current insurers are Hiscox Ltd. We are happy to provide you with a copy of our insurance certificate if required.

Data Security:

All file information is retained and all documents produced through our encrypted case management system.

Hard copy documents are retained in locked environment and ultimately files are securely destroyed .

Compliance:

All instructions are undertaken strictly in accordance with the principles of the Data Protection Act 1998.

This Firm always maintains both its own Anti Bribery and Data Protection Policies as well . Copies of these documents can be provided upon request.

We also retain the services of a DPA consultant in order to ensure that we continue to adhere to all compliance requirements.

Service Levels:

All instructions are acknowledged by e-mail immediately upon receipt.

Unless otherwise directed by the client, we aim to submit a detailed report of our findings within 5 – 10 working days. At all times, we will endeavour to provide full and detailed particulars of our findings, conveyed in a fair, relevant and unbiased fashion.

In the event that a matter becomes unexpectedly protracted, we will nevertheless submit regular e-mail interim reports to keep you updated of any developments.
For more pressing assignments, both enquiries and the frequency of reporting can be tailored to the client’s precise requirements.



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